Best of Print & Digital Award Winners
®
Best of Print & Digital Award Winners
®
2022 Best of Print & Digital® Award Winners
2022 Best of Print & Digital® Award Winners
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
VOICE OF THE CUSTOMER
Deliver strong customer experiences that increase loyalty, enhance your brand, and enable profitable growth.
The needs and wants of your customers
The service levels provided by your customer service team as well as other shared services departments they may come in contact with
The relative importance of features and benefits associated with your product
The expectations and promises that are both fulfilled and unfulfilled by your company relative to your competitors
What your areas of improvement are required to achieve total customer satisfaction?
ACTIONABLE
INSIGHTS
NET PROMOTER SCORE®
A question that's simple to ask, simple to answer, and captures the entire customer experience.
