Best of Print & Digital Award Winners
®
Best of Print & Digital Award Winners
®
2022 Best of Print & Digital® Award Winners
2022 Best of Print & Digital® Award Winners
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Training Feedback
We value the feedback from every participant Our mission: to help companies and their people grow by providing services and solutions that exceed expectations.
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
The trainers! They appear to lead by example...practice what they preach...and you can tell Mike has legitimate experience to back up his leadership concepts. Very convincing!
What did you enjoy most?
4 corner stones, 4B's, managing agreements and keeping it simple. Key values in life CAN and DO apply to business.
Name:
Zachary
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
The training moved quickly and kept my attention.
What did you enjoy most?
Like I said on the prior question, this training will stay with me. Sometimes the most uncomfortable situations have the most impact.
Name:
Lisa
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
The interaction with the trainers and the rest of the groups. I was kept interested throughout the whole two days.
What did you enjoy most?
The training reinforced things I already knew, gave me a better way to handle my employees and taught me a lot that I did not know.
Name:
Pam
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
The breakout sessions
What did you enjoy most?
How to be more successful at my position. How to help my team more by helping me to be a better leader.
Name:
Kelly
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
The engagement, the sharing of ideas. The comradery with old and new teammates.
What did you enjoy most?
I learned a lot. To list the major things, it was: 1) The primary importance of communication. 2) Managing people through agreements rather than emotions and drama. 3) Importance of simplicity and promptness of interaction 4) Play to win. Connected me mentally to how a team like the Patriots builds their success on each person doing their job with quality and taking it one play at a time. 5) Attitude being SO important, for any of the above to work. There is a lot more but these are some of the main points.
Name:
Chris
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
How engaging it was, the materials we were able to take with us, the follow up to help us implement into our own offices.
What did you enjoy most?
Corner stones, on the spot coaching, managing agreement.
Name:
Dave
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
the collaboration and examples that Mike provided during our training session.
What did you enjoy most?
managing agreements, coaching & performance
Name:
Luis
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
The role practicing and the other breakouts that Rob led
What did you enjoy most?
Lots! found the "win your play" and the 4 cornerstones to be very impactful
Name:
Stephen
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
working with team members outside of healthcare and learning about how they approach their leadership roles.
What did you enjoy most?
Deeper insight into managing agreements coupled with having my team take more of an "ownership" position.
Name:
Chris
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Excellently designed training. Great module design. Feedback activity was the best for getting to real world.
What did you enjoy most?
So great and easy to apply.
Name:
Mark
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Role playing and hearing Mike and Robert's experiences.
What did you enjoy most?
The 4 cornerstones - how to live them, learn from them and train others.
Name:
Denise
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Robert's fun approach
What did you enjoy most?
like the agreements
Name:
Kelly
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
I really enjoyed the acted out situations in the front of the class that we performed, and Rob Reid's humor and getting the group loose and working together was awesome. Red ball!
What did you enjoy most?
I learned that some of the ways I've been managing my team are not most effective. I'm working on adopting the 4 Cornerstones in every aspect of my life and work. Just trying to win my play as much as possible.
Name:
Kevin
Training:
Leadership Development
Training Date
1/15/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
The actionable lessons and interaction with my colleagues. It is great to see the support we all have for each other and that what I am dealing with in leading my team is very similar to what others are working on.
What did you enjoy most?
From aligning my perspective to that of the customer to setting clear goals and agreements with my team, there are a lot of lessons that take the guess work and awkward interactions out of leading a team.
Name:
Ryan
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
I loved that both the sales and back office were able to open and appreciate each other. The communication and working together as a team was awesome!
What did you enjoy most?
The importance of a good attitude and communication.
Name:
Kelly
Training:
Leadership Development
Training Date
1/13/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
The interactivity, the breakout sessions, and managing agreements.
What did you enjoy most?
Many concepts that I can implement immediately. It's always showtime, managing priorities, winning my play, and winning my play. I always looked at my industry as the learning business...now I see it is the customer business. The four cornerstones are crucial to my success, the company's success and all areas of life.
Name:
Michael
Training:
Leadership Development
Training Date
1/20/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Interactivity.
What did you enjoy most?
I learned that the 4 cornerstones are key to implement to create a collective culture.
Name:
Justin
Training:
Leadership Development
Training Date
1/20/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Managing agreements
What did you enjoy most?
Learned the importance of common language for our organization and the value of structure.
Name:
Brian
Training:
Leadership Development
Training Date
1/20/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
More than just listening, but very collaborative and keeps everyone engaged. Also the trainers were in the same field... they for the most part understood our pains
What did you enjoy most?
A solution to a problem.
Name:
Eric
Training:
Leadership Development
Training Date
1/22/20
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
Managing agreements
What did you enjoy most?
The Four Cornerstones
Name:
Joy
Training:
Leadership Development
Training Date