Best of Print & Digital Award Winners
®
Best of Print & Digital Award Winners
®
2022 Best of Print & Digital® Award Winners
2022 Best of Print & Digital® Award Winners
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
SOLUTIONS | KEY ACCOUNT MANAGEMENT | VOICE OF THE CUSTOMER
Voice of the Customer
Deliver frictionless client experiences that increase loyalty, enhance brand, and enable profitable growth.
Voice of the Customer (VOC) is used to describe your customer's feedback about experiences with your company and expectations of your people, knowledge, and services. Understanding and analyzing what your clients value will provide a powerful framework for making strategic business decisions, prioritizing projects, and allocating resources.
Case Study
Grow your revenue. Protect your clients. Plan proactively.
We'll conduct a phone interview consisting of 20-30 in-depth questions with each of your top clients. The results serve as a critical baseline for continuous improvement by giving you a clear picture of your customer's needs, wants, and perception
of your relationship.
01. TODAY & TOMORROW
Understand how you can meet customers' needs and wants today & in the future.
03. A CLEARER PICTURE
How they see your company advantages/disadvantages relative to the competition.
02. SYNERGIZE
Understanding the strategic direction of your customer and how you impact your customers.
04. MINIMIZE THREATS
Preemptively address the threat of substitution and new entrants in the market.
"Butler Street's Voice of the Customer survey gave us the necessary information to build stronger relationships with our clients and align our organization effectively to deliver what our clients expect."
SVP Sales - Document Management Company
