Training Feedback
We value the feedback from every participant Our mission: to help companies and their people grow by providing services and solutions that exceed expectations.
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
Seeing the change in attitude in the people on the front lines. Sharing of information was key to their gaining an understanding of some of the local effects that they deal with due to GPI Corp. agreement.
What did you enjoy most?
Communicating is key. it's not what you do, but getting the right message out to the right people such that they know. Engaging the Sun team to be supporting at every level versus complaining and pushing back will provide tremendous insight as to what is important to the customer and not just our myopic view.
Name:
Spencer
Training:
Key Account Management
Training Date
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
7
Please comment on
what you learned:
Specific discussion centered around GPI
What did you enjoy most?
Concept of operating reality; good isn't permanent; the customer owes me NOTHING
Name:
Bill
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
The interaction
What did you enjoy most?
You will have interactions at the level to which you are communicating things of interest/usefulness.
Name:
Eugene
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
Interaction and openness of the class
What did you enjoy most?
Planning for QBR, operating reality.
Name:
Michael
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Interaction with everyone
What did you enjoy most?
Attitude Personal Accountability Habit Get out of the whirlwind.
Name:
Jerry
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Hands on with group.
What did you enjoy most?
Knowing that our company is committed to success as long as we as sales do our job as well.
Name:
Paul
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
It was simple, focused and logical. Also fact driven.
What did you enjoy most?
I learned steps to get into the customers operational reality and bring them to a realization of needs.
Name:
Joe
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
More exposure to GPI Learning the tools that we will use going forward to make us successful at GPI
What did you enjoy most?
This was a good addition to the original Butler St. training I attended. I learned a lot about GPI that I previously did not know. Also, that we need to learn how to speak to the level we are talking to. I don't feel a lot of us (in training) do this due to our previous work experience.
Name:
Tim
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
Presenters were excellent and the group sessions were very helpful.
What did you enjoy most?
I learned that no matter how long you've been doing something, there is always opportunity to learn something new in how to approach your customers. The training helped flip perspective a bit and see things through new eyes.
Name:
Helen
Training:
Key Account Management
Training Date
3/21/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
The time away from the whirlwing of the office to think about improving.
What did you enjoy most?
I learned a lot of things i didn't know, but, the training was just as beneficial in the way it reminded me of things i already knew. Mostly in regards to habit, accountability, and attitude. It was refreshing to get away from the office for 2 days and think about the ways i can do better in these areas. I really liked the exercises that caused us to think about our accounts in different ways. It hit home that we really don't know a lot about the goals of our clients (at least in my team). Getting out of "the whirlwind" and thinking about our clients and what we can do to make their live's easier, and thus, ours, was a great, needed experience. The presenters were phenomenal. Very respectful, NEVER condescending, very educational and great at keeping the ball moving. I respected the presenters right away. Overall, it was a great experience and i am grateful that i got to participate. Thank you, Mary Ann & Mike.
Name:
Michelle
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
The knowledge and passion of the presenters
What did you enjoy most?
I had not been exposed to a PESTLE before - good stuff!
Name:
Kim
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
Breakouts w/team
What did you enjoy most?
Name:
Tony
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
The interaction with the trainers They were VERY GOOD
What did you enjoy most?
Some of it was a review but I just learned to think differently in regard to our clients perspective. I love the quotes as well, I'm going to use them daily....
Name:
Marilyn
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
I liked the exercises to show us really how to think differently about our clients.
What did you enjoy most?
I learned a multitude of different things in this training. Most of all the method of effective listening and asking questions.
Name:
Kathryn
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
9
Please comment on
what you learned:
the collaboration among the entire group.
What did you enjoy most?
The overall program provided a wonderful refresher on sales techniques i had previously learned, while introducing some new concepts that i am eager to implement with my clients. A fantastic program and time well spent.
Name:
Bryan
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
I really enjoyed the group exercises within our account teams. This allowed us to apply the training information directly to our clients in collaboration. I also enjoyed hearing from the other account teams on the challenges they have with their own clients.
What did you enjoy most?
This training experience changed my outlook on how I should be working with clients. I need to be more focused on living in their operating reality and work towards identifying how I can become "great" in their eyes. I learned how to ask questions in a more effective way and how to use those answers to not only better my client but my own team as well.
Name:
Alli
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
PESTLE exercise
What did you enjoy most?
I learned several key pieces of information. Asking effective questions to learn about client needs PESTLE analysis – researching client to get into their operating reality. Become a partner Except objections…they are a way to learn more about client needs and wants and provide strategic ideas to promote growth and enhance partnership.
Name:
Tina
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
Learning about advancing relationships and creating better habits.
What did you enjoy most?
I learned how to better listen and communicate with my clients. I also learned that I need to have a better understanding of my client's operating reality.
Name:
Cassie
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
8
Please comment on
what you learned:
Trainers Interaction & exercises Real life examples
What did you enjoy most?
4 cornerstones Questioning techniques
Name:
Jamie
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date
4/18/17
How likely is it that you would recommend Butler Street to a friend or colleague? (0 lowest - 10 highest):
10
Please comment on
what you learned:
that i can immediately use the information taught
What did you enjoy most?
How to have the right conversations to help my clients.
Name:
Melissa
Training:
Sales Effectiveness, Key Account Management and ClientFitâ„¢
Training Date