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You Have Much To Be Grateful For
Thanksgiving is a time to reflect and be grateful. Here are 7 things each one of us can be grateful for no matter the struggles of the past
Best of Print & Digital Award Winners
®
Best of Print & Digital Award Winners
®
2022 Best of Print & Digital® Award Winners
2022 Best of Print & Digital® Award Winners
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
®
We help companies and their people grow.
Your Partner in Client & Talent Development
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Research &
Surveys
Develop your
sales teams
Building a sales culture means having the right people with the right habits and investing in your team’s personal and professional growth.
Increase customer retention and expansion
In order to retain your biggest accounts, you must first understand their operating reality, their needs, and their business objectives.
Leadership Development
60% of managers fail in the new role within the first 24 months
47% of managers did not receive management training
#1 reason people leave a job is because of their manager
#1 reason people stay at a job is because of their manager
Immediate Access, Immediate Impact
our proven content online and available 24/7
participants learn nearly
5x
more material
without increasing time
spent in training
Every dollar invested in
online training results in
$30
in productivity
increase retention rates
25% to
60%
compared to traditional
classroom training
Tap into hidden potential
Thriving in today's dynamic and competitive business landscape requires building strong leadership skills and improving communication to better manage and motivate. Become the leader people want to follow.
Our Process
Discovery process for the identification of best practices, opportunities for improvement, and potential roadblocks to execution
Tailored,
company-specific content and training to support the desired outcomes resulting from the discovery process
Post-training survey and assessment
Continuous Improvement Series to reinforce training concepts ensuring proper habits are formed
Our philosophy is simple:
If we solve our customers' problems... we'll solve our own.®
Case Studies
Measuring Client Experience
- Kindred
VOC Reveals Immediate Growth Opportunities
- NLP Logix
A Cross-Section of Our Clients
“I've been through TONS of training, but this goes beyond theory into practice. I liked how the lead-in was an entertaining book that introduced all the main points...the rest was deeper dives and reinforcement that really sticks with you.”
— Jeff, Sales Executive in Print &. Digital Industry - Sales Effectiveness Training
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