Once again, the lost account tale from a sales executive came reverberating through my phone: “We lost another one of our best accounts....

You probably already know what a CRM (Customer Relationship Management) solution is and why one is necessary. A quick Google search...

Our research shows that 9 out of 10 companies continue to make this mistake over and over again every single day with no plan to change. Ho

Whether you are an account representative, a regional manager, a vice president of sales, or the company owner, this is the nightmare that c

Clients want less suppliers, not more.  A relationship that is more like a rope than a string is much stronger and helps to reduce overall c

99% of company executives still cannot answer the question with facts and data: “Are your clients at risk?” In this new world of big data,