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The Two Root Causes of Almost Every Communication Problem
After 44 years in business—and a lifetime navigating both business and personal relationships, I’ve come to realize something both simple and powerful: nearly every relationship problem we face boils down to one of two things: miscommunication or lack of communication. We make assumptions, jump to conclusions, and often talk at people instead of with them. And when we’re not communicating at all? That’s when silence does the real damage.
By Mike Jacoutot, Founder & Managing Partner


Your Badge Isn’t Your Ticket – Your Mindset Is!
Your badge doesn’t guarantee success at a conference—your mindset does. In “Your Badge Isn’t Your Ticket – Your Mindset Is!”, Butler Street breaks down four attendee types—Eager Beaver, Stealthy Sales Shark, Reluctant Introvert, and The Floater—offering tailored strategies and proven methods to help each maximize conference ROI. With the right mindset and approach, every interaction becomes a moment of truth that can lead to real opportunity.
Erika Bantz, Principal


Building A Winning Culture The Prime Time Way
Leadership is not just about making decisions; it's about shaping culture, inspiring teams, and creating an environment of success. Here are
Joel Schaffer, Principal


Treat Learning Like A Vacation
Here are three steps to increase learning engagement and retention and treat learning like a vacation.
Joely Heege, Sr. Learning Consultant


The Simple Basics of Workforce Engagement
Why should you care about employee engagement? See benefits and the simple first steps to making a great impression and retaining talent.
Robert Reid, Principal


A Rising Tide Lifts All Boats
What’s going best in your business? We make it a point to ask this as our first question in sales calls, in account review meetings, and...
Mary Ann McLaughlin, Managing Partner


The Language of Leadership
The “Language of Leadership” manifests itself across organizations in three ways: Discipline & Accountability, Customer Focus, and Change
Jeff Allen, Consultant


Was I Stubborn... Or Poorly Managed?
If you have difficulty connecting with and providing effective feedback, here are 3 problems and solutions to becoming an impactful leader.
Robert Reid, Principal


The 2022 Achilles Heel of Business
Mid-level managers often have the biggest impact on employee engagement & productivity because of their direct involvement with the frontlin
Dominic Visione, Consultant


To Increase Employee Retention, Start Here
Protect your most important assets - the quality talent working for you now. Leadership skills have changed. You must manage and provide the
Susan Galloway, Marketing Director


Six Keys to Adapt Your Culture to the Hybrid Workforce
The hybrid workforce is here to stay. Dealing with challenges of managing while optimizing their culture int he new normal needs to be a top
By Mike Jacoutot, Founder & Managing Partner


It's The Words That Matter
The higher in the organization you go, your job becomes less about business and more about people. Focus here to increase communication eff
Mary Ann McLaughlin, Managing Partner


The Sales Skills Needed For 2022
Become aware of the latest sales trends research found in 2021 and use it to your advantage. Here are three areas of opportunity for sales r
Dominic Visione, Consultant


Two Out Of Three Ain't Bad
On September 18th, 2020, I wrote a blog titled, Chasing Forrest Gump. The blog highlights two goals I set in 2018 and one I set in...
Mike Jacoutot, Managing Partner


How To Do Learning Right
To ensure your path to success in 2022 through growth and mastery of skills, apply the following best practices:
Mary Ann McLaughlin, Managing Partner


You've Got To Start Right to Stay Right - Imagine if...
Why is onboarding so important? Because it's the first impression your brand makes with a new employee. See best practices for onboarding
Mike Jacoutot, Managing Partner


2 Choices and 6 Key Reasons for Leadership Development Now
Leadership guru, John C. Maxwell says it best: "The single biggest way to impact an organization is to focus on leadership development....
Mike Jacoutot, Founder & Managing Partner


Limit the Impact of The Great Resignation With These Action Steps
Just about every leader I've spoken with recently is feeling the pain of The Great Resignation. Many speak about employees who have left...
Betsy Burman


The Value in the Voice of Your Associates
The New Future of Work Post-pandemic research, released by Microsoft in June of this year, highlights that businesses aren't just...
Jeannie Bastos, Vice President of Operations


Build A Team That Delivers Despite Change
I was recently speaking with a leader from one of our training classes, and she was agonizing over the lack of results being driven by...
Joel Schaffer, Principal
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