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A Halloween Nightmare: Your Biggest Customer Simply Disappears
Whether you are an account representative, a regional manager, a vice president of sales, or the company owner, this is the nightmare that c
Jeff Allen, Consultant


Three Reasons Why You Shouldn't Measure Customer Loyalty
In our experience, those that do generally achieve higher growth, enjoy more profitable business, and have a lower risk of account defection
Butler Street


And the Winners Are...
Here is what a few of our winners had to say about their experience using NPS and what they have or are achieving as a result!
Mike Jacoutot, Founder and Managing Partner
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