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It is NOT Role-Playing, It's Role-Practice
Why? Because we're not "playing," we're practicing! It has been said, "Practice makes perfect." It has also been said, "Practice does...
Mike Jacoutot, Managing Partner


The Lost Art of Practice
Alabama trailed Georgia 20-7 in the third quarter and couldn't seem to generate much of an offensive threat. Coach Nick Saban made the...
Joel Schaffer, Principal


When to Use and When Not to Use Scripts
Ask any sales professional about the use of scripts and brace yourself. You’ll get one of three responses:
No Way!!!
OMG - Yes, of course!
Mary Ann McLaughlin, Managing Partner
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