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The Importance of Soft Skills in a Hard Sales World
Soft skills don't necessarily show up on a spreadsheet but can make all the difference in the world of sales with the rise of generative AI
Susan Galloway, Marketing Director


Laughing in the Face of Forgetfulness: How to Outsmart the Forgetting Curve
We've all been there - after spending hours, days, or even weeks learning a new skill or attending a training workshop, we feel confident...
Erika Bantz, Principal


Getting Your Net Promoter Score® Isn't The End Goal
Common pitfalls to avoid when surveying customers Net Promoter is the industry standard (not just for the print industry) for measuring...
Butler Street
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