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Good Is Not a Permanent Place: Why Getting Better Every Day Matters More in 2026
In 2026, being good is no longer enough. AI is changing expectations, buyers are scrutinizing value, and every client conversation must create measurable impact. The teams that win are not simply working harder. They are using insight, strategy, and stronger habits to get better faster than the competition. This article explores why external awareness, smarter QBRs, AI-enabled preparation, and daily accountability are now essential to sustainable growth.
Joel Schaffer, Principal


When It's Time to Walk Away
Not every prospect is a good fit, and not every customer is worth keeping. Yet too many sales teams confuse activity with progress and keep investing in relationships that erode value instead of creating it. In this blog, Mike Jacoutot explores how to recognize competitive, one-sided customer dynamics, why that matters, and when walking away is not emotional, but strategic. Sometimes protecting your time, standards, and team is the smartest move you can make.
By Mike Jacoutot, Founder & Managing Partner


Account Ownership is Clear. Account Relationship Rarely Is.
Most leaders can tell you who owns an account. Far fewer can tell you who owns the relationship. That gap costs companies more revenue than they realize. Accounts rarely disappear overnight. They fade when relationships become transactional, influence narrows to one contact, and no one is paying attention to what’s changing on the client’s side. Retention doesn’t break at renewal. It breaks long before anyone notices.
By Mary Ann McLaughlin, Managing Partner


Winning Mindset in Staffing
Leadership Lessons to Turn Setbacks Into Growth Opportunities I spend a good amount of mental energy looking for leadership inspiration...
Joey Frampus, Managing Director, Sales


Closing the Hidden Revenue Leaks in Staffing Sales
Staffing sales leaders often discover revenue leaks too late—silent skill erosion in hybrid teams, candidate experiences that push talent away, thin coaching capacity, and an AI utilization gap. These hidden drains rarely make it onto the leadership agenda, yet they erode growth quarter after quarter. With the right training discipline and real-time AI coaching, these challenges transform into growth drivers—protecting revenue, elevating talent, and building long-term trust.
Butler Street


Being Good Is A Stupid Idea
A cautionary tale that happens all too often simply because vendors get complacent and settle for good. Find out why being good is a stupid idea And who is doing all that Knock, Knock, Knocking? Because they are saying, “We can do more, better, faster than your current vendor.” See 9 critical steps to stop all the knock, knock, knocking and retain and grow your existing accounts.
Robert Reid, Principal


7 Steps to Prevent the February Fade
Curious about how to avoid a stagnant start to 2024? Learn more about The January Effect, The February Fade, and Strategies to sustain succ
Erika Bantz, Principal
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