Great sales conversations aren’t built around having all the answers. They start with curiosity: listening closely, asking better questions, and understanding what is really happening in the client’s business. Joey Frampus explores why salespeople create more value when they stop preparing only for what they want to say and start preparing to understand—helping buyers think differently about their challenges, decisions, and the impact of doing nothing before offering a soluti

Branch inconsistency rarely looks like a single failure—it shows up as unpredictable growth, margin leakage, churn, burnout, and turnover. In multi-branch staffing, variability compounds fast. The real issue usually isn’t “that manager” or “that market.” It’s process. High-performing firms don’t rely on hero leaders—they run repeatable systems that make performance predictable: CARP on the client side and TARP on the talent side.