My 4-year-old niece FaceTimed me the other day. It wasn’t by accident or with someone else holding the phone. She has learned how to...

Sales manager to sales rep: “Let’s meet in the lobby 5 minutes before the meeting starts to go over what you’re going to say and what I’m...

Does the title of this blog surprise you? It shouldn’t. It should be an undeniable fact. I share the following statement in every...

According to Forbes, 39% percent of workers say they are never, or rarely learning. Learning shouldn’t be just part of the onboarding...

One of the critical components to Butler Street’s methodology is our Continuous Improvement Series subsequent to our live training. It...

As a long-time Chief Operating Officer responsible for hundreds of employees, I was always immensely grateful for engaged employees. You...

Revenue is customer money. It is the oxygen of every company. It is what sustains organizations to be able to offer and deliver value to...

Often I am told, "Doing that would make me feel uncomfortable.” OK, I understand, but it’s time to break out of your comfort zone! I am...

As my daughter celebrated her 13th birthday this past week, I couldn’t help but reflect on her younger days and some of the things that...

If you spend too much time managing people's emotions, personalities or trying to manage unmanageable people, you need to start managin

As 2017 comes to a close, we reflect on the growth and success that our clients have had this year and are thankful to be a part of that suc

A sales representative walks up to the reception desk with a couple of company-branded coffee mugs filled with candy and asks to see HR Mana