Imagine you own a muffin shop and have two employees working for you that have similar training, tenure and experience. Employee A can...

What is going best in your business? When I ask executives this question, more often than not, they stammer and say something like,...

We wait backstage in anticipation. A band of improvisers. House lights fade and the music begins to swell. The electricity builds. It’s show

Having done ride-alongs and interviews with hundreds of managers, here is what I find the vast majority of under-performing managers make a

Lyrics from The Steve Miller Band say it all "Time keeps on slipping, slipping, slipping into the future." Time is the only resou

A method for saving the one thing we cannot make more of... That is TIME. We all get 525,600 minutes in a year. No more, no less. For...

Have you ever wondered why some people in your organization, or your network, seem to have all the luck? They tend to get promotions and...

With the first half of the year in the rearview mirror, it’s healthy and necessary for an organization to reflect on performance,...

Do you know what your proposal to win ratio is for the proposals generated? As a salesperson, this was the #1 metric I tracked. It was...

Sales manager to sales rep: “Let’s meet in the lobby 5 minutes before the meeting starts to go over what you’re going to say and what I’m...

Who can forget Kevin Bacon’s (aka Chip Diller) famous plea for calm in the midst of chaos as John Belushi and members from the Delta...

Want a guilt-free reason to focus on America’s favorite pastime instead of work? I am suggesting you pay close attention to the game of...

As we come full-circle, in coaching sales people, it is all about simplicity—win your play.  Help them to be the best they can be at every s