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Coaching & Leadership Lessons from the Eagle’s Nest

  • Joel Schaffer, Principal
  • Jun 16
  • 3 min read

eaglets in nest with parent eagle hovering above

Over the past several months, I’ve been captivated by a livestream of a bald eagle nest in Big Bear Valley. I first tuned in out of curiosity—to witness the hatching of two eaglets—but soon found myself emotionally invested in their journey. I watched them push through the fragile membrane of their eggs, jostle for warmth under their mother’s feathers, and begin the awkward practice of flapping wings far too large for their tiny frames. And then one day, they were gone—fledged into the open sky.


But what surprised me most was that they came back. Over and over, they returned to the nest, not to be fed, but to be coached. The parents didn’t just feed them and hope for the best—they taught them: how to eat on their own, how to grasp a branch, how to respond to danger. They modeled behaviors and provided on-the-spot guidance when the eaglets struggled, stepped in when necessary, but always backed away just enough to let growth take root.


And it hit me—this is exactly what we teach leaders at Butler Street.


The Leadership Nest: A Place of Cornerstones

The eagle nest is a microcosm of what effective leadership looks like when it’s rooted in the Four Cornerstones of Success®:


  • Attitude shapes the eaglets’ willingness to try. They watched their parents scan the skies, take off with confidence, and land with purpose. This modeled belief that “yes, you can do this” is the same tone leaders set. It’s not just encouragement—it’s expectation with support.


  • Personal Accountability wasn’t optional. As the eaglets grew, the parents stopped feeding them directly. They dropped food nearby and watched—ready to intervene, but holding back, forcing the eaglets to take initiative. Leaders must do the same: create the conditions for learning but hold their teams accountable for applying what they’ve learned.


  • Perseverance was visible in the repeated, clumsy hops that preceded flight. They fell. They tried again. No lecture needed—just quiet coaching from above. This mirrors the way top sales leaders use failure as fuel. When a deal falls through or a meeting goes sideways, it’s an opportunity to LAER it out (Listen, Acknowledge, Explore, Respond) and coach in the moment.


  • Habit was forged in daily rituals. Feed. Flap. Practice. Repeat. Sound familiar? At Butler Street, we reinforce the power of structured routines—from prospecting touch plans to client meeting prep. Repetition turns effort into instinct.

 

Real-Time Coaching: Mid-Air Corrections

One of the most powerful things I witnessed was Gizmo (one of the eaglets) attempting to land on a windy day. It faltered—and just as it looked ready to crash into a branch, the adult eagle screeched a signal. The eaglet adjusted mid-air. That moment encapsulated the value of on-the-spot coaching.


At Butler Street, we teach leaders to coach in real time. When a rep stumbles through a discovery call or misses a cue from a client, that’s not failure - that’s a teachable moment. Just like the parent eagle doesn’t wait until “performance review season” to correct a glide path, neither should leaders wait to give feedback.


Teaching Them to Build Their Own Nest

The parents eventually will stop bringing food and even remove parts of the nest to signal it's time to move on. But they’ve taught the eaglets how to build their own. In the same way, leaders must ensure their people aren’t just executing—they’re learning how to think strategically, ask the right questions, and build client relationships that endure.

This is why we emphasize Client Meeting Plans and tools like the Persona Prospecting Plan. These aren’t just checklists - they are blueprints for independence. The goal is not dependence on leadership—it’s confidence in one’s own capability.


The Flight Continues

The eaglets will still return occasionally for the foreseeable future. Not to be babied—but to reconnect, recalibrate, and reinforce. That’s what ongoing development looks like. It’s role practice. It’s call coaching. It’s habit reinforcement. It’s knowing that even when your people are soaring, they’ll still benefit from a steady wing nearby.


So to every leader building your team: you are the nest. You are the first branch, the early wind, the steady presence. And when you launch your people with coaching, clarity, and care—they will return, not because they need you, but because they value you. Butler Street can help. Our leadership effectiveness and high-impact sales management programs provide leaders with the skill, confidence, and tools for success. Contact us to get started!

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