Your Skill Building Checklist
If 2022 has you interested in growth for your company, your people and/or yourself, this blog is for you.
Leaders: it is your responsibility to equip everyone on your team with the tools and training to be successful in their roles. In fact, according to workplace studies, this aspect, coupled with having clarity of expectations, is the most foundational element in an employee’s level of engagement.
Gallup research specifically identifies the strongest indicator of job stress is linked directly to an employee’s feeling of whether they have the tools, equipment, and training to do their job right. (What better way to help prevent burnout than to offer the right and timely developmental opportunities for everyone on your team?)
People: it is your responsibility to master a growth mindset. Seek out opportunities to improve your skills, take advantage of the training and development your organization (or network) offers, and most importantly, apply what you learn.
Take personal accountability to practice, ask for honest feedback and coaching, make the required adjustments and practice again until you have the confidence and muscle memory to perform at your highest level.
To ensure your path to success in 2022 through growth and mastery of skills, apply the following best practices:
Skill Building & Training Assessment
1. Do you know your reason for learning?
a. How will it help your customers?
b. How will it improve your quality of work?
c. How will it increase your personal value?
d. How will you grow as a result of learning this skill?
2. Is the content accessible and relevant?
a. Is it easy to get to?
b. Is it easy to understand and remember?
c. Is it industry-specific?
d. Can a short lesson easily be revisited again while on the job and 24/7?
3. Is it interactive?
a. Does it require your active participation?
b. Are there skills and knowledge checks with clear opportunity to correct as you go?
c. Does it include different styles of learning (reading, listening, watching, practicing, etc)?
d. Does it include social, gamification, and digital technologies?
4. Is it taught in progressions?
a. The best learning builds upon itself as a system of reinforcing activities
b. Is it bite-sized? Recommendation: no more than 10 minutes a lesson and 90 minutes a session allows learning and absorbing a step at a time.
c. Does it share why each lesson is important to your overall success?
d. Can you apply on the job what you’ve learned when you’re done with each lesson or session?
5. Is there a support system?
a. Are others in the organization able to speak this same language?
b. Do the leaders allow for practice, and create space for people to share successes and successful failures?
c. Are there opportunities for live coaching and continuous improvement though role-practice?
6. Is improved performance recognized and rewarded?
a. Does application of knowledge earn the respect of the organization?
b. Does improved performance get recognized and rewarded?
Butler Street focuses on helping companies and their people grow. We’ve built multiple industry-specific training programs to help leaders, sellers, recruiters, account managers, customer services teams and more build the skills they need to excel in their job. No matter the size of your organization, we drive high workforce engagement through helping people find success in their roles. Download the Skill-Building & Training Checklist and if you’re interested in learning more, contact us to get started.